Desislava has over 15 years of experience in the hotel industry with a focus on development and positioning of concept products; sales and marketing activities; customer relations and event management.

While the rest of our team are experts in working “behind scenes” with the results taking the shape of good service at all levels, Desislava’s specialty is the direct work for the image and success of any hotel and restaurant – all which is visible at the front door of the business.

Marketing, along with sales, is her passion and that is the aspect in which she will get to know consumers, their reactions and decision-making processes. Having specialised in digital marketing, customer service and event management, she has the expertise which will be of assistance to your services and their new level.